Yes, the age old adage- every minute counts. Whether it is a professional at the help desk, a senior network engineer, a web master, a software engineer, a designer or a project manager--- every member of our team devotes over 90% of each day to supporting our clients and partners. Nearly every single member has at least one professional collegiate degree (or several); many members have professional certifications; all members have years of professional experience. When you are working with one of us, you are getting the full advantage of that education, that certification, and those years of experience. We are often asked why we bill for every minute we devote to your support- it is because every minute has value, we certainly value yours! We don't hide behind fancy overhead fees, extra add on charges, just real hours spent supporting your technology and business development needs. We provide fully detailed time recorded notes representing all of our efforts and all of these are readily available in our secure client portal.
For access contact your support representative. If you would like to find out how we can add value to your organization, then be sure to reach out directly to us via email- email@example.com.