Phone:202.293.5003    Sales:202.293.5003 x4   info@madwolf.com
 
MadWolf's ThunderBolt® Services: Choose Your Thunderbolt®

MadWolf ThunderBolts: Strengthen and Build Your IT!
Our ThunderBolt Service offerings bolster any organization
with an IT Department of 0 to 100+!

Thunderbolt- Direct

Proactive Security and Support

Is your IT staff non-existant or just over-taxed? Have you tried unsuccessfully to outsource your IT?   MadWolf's ThunderBolt Basic Service Plan is the perfect way to take an easy approach to starting a long term partnership...

Thunderbolt- Enhanced

Fully Managed Security & Service

Built upon the ThunderBolt Direct foundation, the Enhanced Fully Managed Security and IT Service offering includes Reactive Help Desk support in one fixed monthly cost.  Accompanying this service is a dedicated team of IT Service professionals...

Thunderbolt- CCn365

Full Service w/ Collaboration

Our richest service offering goes beyond keeping your IT secure and functioning flawlessly; it helps promote the best features of the modern office experience by recognizing that today’s workers are distributed around the world, collaborative...
Dear Customers,
Dear Customers,

We are here to help!  

Based on the World Health Organization declaring the COVID-19 virus as a pandemic, and closures around the country, we are now limiting all onsite appointments.
If we are contracted for onsite staff, we will be contacting you to discuss alternative arrangements.

To help facilitate your remote workforce:
• We will continue to support systems that are currently under MadWolf management, albeit we will be limited by the end user’s network and ISP.
• We will attempt to assist remote workers on home systems not managed by MadWolf but will do so on a time and material basis, again limited by network access.

Stay healthy.
202-293-5003 x4
info@madwolf.com 
MadWolf's Solution Alignment and Competitive Advantage

MadWolf’s mission is to deliver enterprise-quality managed services and focused applications to organizations operating in the non-profit, association and international development sectors. The firm’s vision is that all businesses will be migrating to a framework where most IT services will be outsourced and consumed following the utility model where services are consistent and reliable and resource costs are only incurred based on consumption. At MadWolf this transition is enabled through 3 main practices – Managed Service, Professional Services, and Security & Data Integrity – all under the guidance and governance of the MadWolf Project Management Office. MadWolf’s key to delivery is based on a matrix approach crossing all divisions taking advantage of a common integrated service automation platform leveraging our highly experienced people, institutionalizing our robust processes, and flexing our superior technology.

  

Due to these Microsoft new product offerings with Microsoft 365 and Office 365, MadWolf rebranded part of its managed service offering to The Cloud Commander in Office 365 (CCn365). This provides a better description of not only the solutions we provide, but also more importantly, what organizations need in order to maximize their Office 365 capabilities. Office 365 is a robust and extendable platform, that if implemented and governed correctly, can make a tremendous difference in operational excellence in an organization. Our MSSP / CCn365 approach is designed to increase user adoption, help set up and manage an Office 365 governance plan, provide support for ongoing questions and issues, and help our customers deploy platform features to modernize your business operations to support the new speed of business.

 

Central to our proposition of Managed Services is our commitment to help organizations be as productive as possible by:

  • • Minimizing downtime through actively monitoring all SNMP capable devices,
  • • Fully Managing those devices thru juried patching as well as eliminating issues before they manifest into problems,
  • • Aligning with an organization’s culture and acceptance of technology and recognizing the various constraints of time, budget and infrastructure while offering the best suitable strategies and solutions.

Key to our ability to offer a high-level of functionality is our Network Operations Center (NOC) tool suite, N-Central supplied by SolarWinds, one of the leading vendors in this arena. We have built and integrated our NOC with our PSA system assuring tractability of any issue. We are considered one of SolarWinds Super Elite Business Partners, having worked with the product for eleven years, and representing over 3500 nodes under management.

More About MadWolf Technologies
MadWolf Technologies was created in 1996 to provide unique, client focused IT services.

MadWolf Technologies was created in 1996 to provide unique, client focused IT services. Our philosophy is founded on this simple principal: Excellent IT management empowers operational success. Everything we do is based on the conviction that people are more productive when their technology is fast, secure and highly available.

Why Choose MadWolf Technologies?

MadWolf Technologies’ utility support models help businesses optimize communication, stakeholder collaboration, and decision-making.

Managed IT Systems add value to businesses, while balancing demands on system security, access and budgets.

Thanks to our dedicated Teams, our projects are completed on budget, on time, and many times, ahead of schedule.

More Facts About MadWolf Technologies

Established: 1996 with Software Development Services;

Branched into Managed Support Services in 2001;

Total number of clients: 261 Total number of 501(c)(3) sector clients: ~100

Primary Location and Management Team- 818 Connecticut Avenue NW, Suite 950, Washington, DC 20006

Supplemental Locations (US)- New York, NY; Houston, TX; Los Angeles, CA. Data Center, System Monitoring- Sterling, VA

Staffing: Organization Total- ~30

Connect with MadWolf








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Latest MadWolf Technologies News
Customer Story: Clifton Coffee Recap
From the start, leaders at Clifton Coffee Roasters (CCR) knew they wanted to go beyond just roasting coffee. They wanted to empower other coffee companies to succeed. Now they provide technical support, delivery service, and back-of-house training to coffee shops across the UK, in addition to providing all of the products needed to run a coffee company. But it wasn't always that way. In the company's early days, the team had a difficult time coming together, with employees scattered across the UK and no reliable means to connect them. Once they adopted a teamwork solution to improve internal communication, teamwork became easy and the business took off. The rest is history. Want to take cues from CCR's teamwork game? Contact us for help getting started.
Contact us: 202.293.5003 x4
sales@madwolf.com
Technology's Impact on Employee Experience: Balancing Overload Versus Enablement
Adopting technology in the workplace is a double-edged sword. It's key to maintaining a competitive advantage in the marketplace and increasing workplace productivity, but it can also compromise connection and lead to isolation. Check out this article for tips on how to use technology to build a better individual employee experience and a more connected company culture. Do you want help improving communication and teamwork in your company? You've come to the right place. Contact us at Madwolf Technologiesto learn more.

Contact us: 202.293.5003 x4
sales@madwolf.com
Help customers bring teams and resources together with Microsoft technology
Digital teamwork tools are changing the way teams do business: Today, more than 30% of businesses use advanced communication tools in conference rooms. With Teamwork solutions from Microsoft, you can facilitate better communication among your teams by using cloud-based email technology and calendaring services. You can also ensure that your teams are aligned with web conferencing and group chat. And that's just the beginning. Contact us to see how your company can benefit from our enterprise-grade communication technology.
ContentMX

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  • 29 September 2020
  • Author: Santos Arellano
  • Number of views: 70
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POST COVID-19 PREPARE TODAY FOR WORKING TOMORROW
OPERATE COMPLETELY IN THE CLOUD​

The COVID-19 pandemic, and the business challenges caused by it, have accelerated a shift from terrestrial to the cloud for many companies.  Users need to easily work, collaborate, and communicate from multiple devices and locations without ever needing to meet in-person or come to the office...
MadWolf Technologies Proud Sponsor of The RESULTS International Conference First Virtual Conference (20-21)
The RESULTS International Conference (20-21 June) was a gathering unique in the organisation’s history. As well as celebrating the 40th anniversary of RESULTS, it was our first virtual conference, and our largest ever gathering, with some 800 attendees from over 20 countries, with grassroots advocates and people with lived experience of poverty and oppression from both the US and around the world.

The conference came at a time when the Black Lives Matter movement rightly reinforces how racism and poverty are intertwined. Hearing RESULTS US Executive Director Joanne Carter address this unequivocally, I felt proud to be part of an organisation that is willing to face up to the implications for our advocacy of centuries of oppression, and to challenge the social attitudes and structures that create and perpetuate poverty and inequality, whether it be in New Jersey or Nairobi.
MadWolf Technologies Partners