Phone:202.293.5003    Sales:202.293.5003 x4   info@madwolf.com
 
MadWolf's ThunderBolt® Services: Choose Your Thunderbolt®

MadWolf ThunderBolts®: Strengthen and Build Your IT!
Our ThunderBolt ® Service offerings bolster any organization
with an IT Department of 0 to 100+!

Thunderbolt®- Direct

Proactive Security and Support

Is your IT staff non-existant or just over-taxed? Have you tried unsuccessfully to outsource your IT?   MadWolf's ThunderBolt® Basic Service Plan is the perfect way to take an easy approach to starting a long term...

Thunderbolt®- Enhanced

Fully Managed Security & Service

Built upon the ThunderBolt Direct foundation, the Enhanced Fully Managed Security and IT Service offering includes Reactive Help Desk support in one fixed monthly cost.  Accompanying this service is a dedicated team of IT Service professionals...

Thunderbolt®- CCn365

Full Service w/ Collaboration

Our richest service offering goes beyond keeping your IT secure and functioning flawlessly; it helps promote the best features of the modern office experience by recognizing that today’s workers are distributed around the world, collaborative...

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MadWolf's Solution Alignment and Competitive Advantage

MadWolf’s mission is to deliver enterprise-quality managed services and focused applications to organizations operating in the non-profit, association and international development sectors. The firm’s vision is that all businesses will be migrating to a framework where most IT services will be outsourced and consumed following the utility model where services are consistent and reliable and resource costs are only incurred based on consumption. At MadWolf this transition is enabled through 3 main practices – Managed Service, Professional Services, and Security & Data Integrity – all under the guidance and governance of the MadWolf Project Management Office. MadWolf’s key to delivery is based on a matrix approach crossing all divisions taking advantage of a common integrated service automation platform leveraging our highly experienced people, institutionalizing our robust processes, and flexing our superior technology.

  

Due to these Microsoft new product offerings with Microsoft 365 and Office 365, MadWolf rebranded part of its managed service offering to The Cloud Commander in Office 365 (CCn365). This provides a better description of not only the solutions we provide, but also more importantly, what organizations need in order to maximize their Office 365 capabilities. Office 365 is a robust and extendable platform, that if implemented and governed correctly, can make a tremendous difference in operational excellence in an organization. Our MSSP / CCn365 approach is designed to increase user adoption, help set up and manage an Office 365 governance plan, provide support for ongoing questions and issues, and help our customers deploy platform features to modernize your business operations to support the new speed of business.

 

Central to our proposition of Managed Services is our commitment to help organizations be as productive as possible by:

  • • Minimizing downtime through actively monitoring all SNMP capable devices,
  • • Fully Managing those devices thru juried patching as well as eliminating issues before they manifest into problems,
  • • Aligning with an organization’s culture and acceptance of technology and recognizing the various constraints of time, budget and infrastructure while offering the best suitable strategies and solutions.

Key to our ability to offer a high-level of functionality is our Network Operations Center (NOC) tool suite, N-Central supplied by SolarWinds, one of the leading vendors in this arena. We have built and integrated our NOC with our PSA system assuring tractability of any issue. We are considered one of SolarWinds Super Elite Business Partners, having worked with the product for eleven years, and representing over 3500 nodes under management.

More About MadWolf Technologies
MadWolf Technologies was created in 1996 to provide unique, client focused IT services.

MadWolf Technologies was created in 1996 to provide unique, client focused IT services. Our philosophy is founded on this simple principal: Excellent IT management empowers operational success. Everything we do is based on the conviction that people are more productive when their technology is fast, secure and highly available.

Why Choose MadWolf Technologies?

MadWolf Technologies’ utility support models help businesses optimize communication, stakeholder collaboration, and decision-making.

Managed IT Systems add value to businesses, while balancing demands on system security, access and budgets.

Thanks to our dedicated Teams, our projects are completed on budget, on time, and many times, ahead of schedule.

More Facts About MadWolf Technologies

Established: 1996 with Software Development Services;

Branched into Managed Support Services in 2001;

Total number of clients: 261 Total number of 501(c)(3) sector clients: ~100

Primary Location and Management Team- 818 Connecticut Avenue NW, Suite 950, Washington, DC 20006

Supplemental Locations (US)- New York, NY; Houston, TX; Los Angeles, CA. Data Center, System Monitoring- Sterling, VA

Staffing: Organization Total- ~30

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